Privacy Policy

1. Information We Collect

 

We may collect personal and business information including, but not limited to:

 

• Full name

• Business name

• Email address

• Phone number

• Site or service address

• Information submitted through contact forms, booking forms, or enquiries

• Communication records (email, phone, or website messages)

 

We only collect information that is reasonably necessary to provide our commercial cleaning services.

 

 

2. How We Collect Personal Information

 

We collect personal information when you:

 

• Submit an enquiry or booking form on our website

• Request a free on-site visit or quote

• Communicate with us via email or phone

• Use systems integrated with our website (such as Jobber)

 

 

3. How We Use Your Information

 

We use personal information to:

 

• Respond to enquiries and provide quotes

• Schedule and manage cleaning services

• Deliver and improve our services

• Communicate service updates or changes

• Invoice and process payments

• Meet legal and regulatory obligations

 

We do not use personal information for purposes unrelated to our business services.

 

 

4. Sharing of Personal Information

 

We do not sell, rent, or trade personal information.

 

Personal information may be shared with trusted third-party service providers only where necessary to operate our business, including:

 

• Job management and scheduling systems (e.g. Jobber)

• Accounting or invoicing systems

• IT or website service providers

 

All third parties are required to handle personal information securely and in accordance with applicable privacy laws.

 

 

5. Storage and Security of Information

 

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration. This includes:

 

• Secure digital systems

• Restricted access to personal data

• Ongoing management oversight

 

While we take all reasonable precautions, no method of electronic storage is completely secure.

 

 

6. Cookies and Website Analytics

 

Our website may use cookies and analytics tools to:

 

• Improve website performance

• Understand user behaviour

• Enhance user experience

 

Cookies do not collect personally identifiable information. You may disable cookies in your browser settings if you prefer.

 

 

7. Accessing and Correcting Your Information

 

You have the right to request access to personal information we hold about you and request corrections if it is inaccurate.

 

To make a request, please contact us using the details in Section 12. We will respond within a reasonable timeframe, as required by the Privacy Act 2020.

 

 

8. Retention of Information

 

We retain personal information only for as long as necessary to:

 

• Provide our services

• Meet legal, accounting, or regulatory requirements

• Resolve disputes

 

When information is no longer required, it is securely deleted or anonymised.

 

 

9. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

 

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be published on our website, and the updated policy will apply from the date it is posted.

 

 

11. Contact Us

 

If you have any questions about this Privacy Policy, or wish to access or correct your personal information, please contact us:

 

Four Corners Cleaning Limited

Email: admin@fourcornerscleaning.co.nz

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